The invisible customer: Strategies for successful customer service down the wire

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Publication details: London: Kogan Page Limited, 2000.Description: vii, 216 p: 23cmISBN:

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Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Books	Institute of Journalism - Dzorwulu Campus Main Shelve				HF 5415.5/CLE (Browse shelf(Opens below))					Available			1437526755036

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