The invisible customer: (Record no. 11474)

MARC details
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 074943144X
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF 5415.5/CLE
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Clegg, Brian
245 ## - TITLE STATEMENT
Title The invisible customer:
Remainder of title Strategies for successful customer service down the wire
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. London:
Name of publisher, distributor, etc. Kogan Page Limited,
Date of publication, distribution, etc. 2000.
300 ## - PHYSICAL DESCRIPTION
Extent vii, 216 p:
Dimensions 23cm
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type Books
Holdings
Date last seen Accession number Total Checkouts Full call number Barcode Price effective from Koha item type Lost status Source of classification or shelving scheme Damaged status Not for loan Withdrawn status Home library Current library Shelving location Date acquired Source of acquisition
05.06.2025 001125   HF 5415.5/CLE 1437526755036 05.06.2025 Books   Library of Congress Classification       Institute of Journalism - Dzorwulu Campus Institute of Journalism - Dzorwulu Campus Main Shelve 05.06.2025 Donation