000 00385 a2200133 4500
999 _c10877
_d10877
020 _a9781136935657.
100 _aJames Conklin
245 _aQualitative Research in Technical Communication
260 _b Taylor and Francis
300 _aE-Book,402 p.
650 _a Communication Studies, Information Technology Industries, Research
700 _aGeorge F. Hayhoe.
942 _2lcc